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Ready to start your JDM import journey? Send us a message and we will respond within 24 hours.

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    Contact Information

    Email Us

    info@neutralunderground.com

    We respond within 24 hours

    Japan Office

    Frank R.

    +81 80-4254-4590 (WhatsApp)

    Guam Office

    Robby C.

    +1 (671) 489-2318 (WhatsApp)

    Social Media

    @neutralunderground671

    Follow us on Instagram

    What to Include in Your Message

    • For vehicles, please include the make, model, year.
    • For Parts, please provide car info and list of parts.
    • Any specific requirements or preferences.
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    Skip the form — message us on WhatsApp for a faster response.

    FAQ

    Frequently Asked Questions

    How long does the import process take?

    Typically 6-10 weeks from order confirmation to delivery in Guam or to your location worldwide, depending on sourcing time and shipping schedules. We will provide a detailed timeline with your quote.

    What is included in your service?

    Our service includes vehicle/parts sourcing, inspection, all documentation and certification, shipping arrangements, insurance, and delivery coordination to Guam and international destinations.

    Can you source any JDM vehicle?

    We can source most JDM vehicles that meet import regulations. Contact us with your specific requirements and we will let you know availability and feasibility.

    What payment methods do you accept?

    We accept bank transfers, wire transfers, and verified payment services. Payment terms will be outlined in your quote and contract.